Field Trainer - Learning & Development
Are you looking for an opportunity to join a reputable company that strives for excellence in all operations? Are you someone who looks for autonomy in their work, while contributing to new processes with your innovative ideas?
Kum & Go is looking for a Learning & Development Trainer to join our Human Resources Learning & Development team in our company's efforts to be the #1 convenience retailer in the United States. Many of our efforts focus on the strength of our stores and the service we provide to our customers and this position plays a heavy role in ensuring adequate and streamlined training processes to do just that.
This position allows for an opportunity to travel throughout our South Division, developing capabilities within our store's associates and management that has made Kum & Go the fifth largest privately held convenience store in the nation. If you are looking for an opportunity to add bottom-line value, while showcasing your proactive abilities to pave new paths in training programs, then this opportunity could be right for you!
Overview of Responsibility
This position assesses current environment and future needs for a strong foundation of skills across the operations platform, while managing the design, development, and execution of specific solutions executing against the established Centralized Training Store (CTS) Training Program.
This role works with Learning & Development leadership, operational partners, and others to ensure training delivery, integration and required outcomes are being achieved.
This individual leads the coordination, integration, and implementation of the CTS Training Program, while facilitating the certification processes of CTS trainers, interviewers, and all development within the CTS environment.
This position leads the selection, implementation, and management of training technologies, including the Education & Development website, learning management system, e-learning technologies, etc.
This role facilitates the implementation of select compliance training programs, as required by state or federal regulatory agencies, into the CTS Training Program, consulting with subject matter experts to determine the necessary requirements, identify training options, and assist with integration and, if needed, delivery.
Travel up to 40% may be required.
Education/Experience
Bachelor's degree in training, business, human resources, or related field required, Master's degree preferred
5
years of training required
2
years of instructional design
Demonstrated experience having independently designed, developed and implemented management development and technical end-user training programs and initiatives for a variety of audiences in a variety of delivery methods
Experience working with learning technologies such as an LMS, e-learning development tools (Captivate/Presenter, Flash, Articulate), online conferencing tools (WebEx, GoToMeeting), web development tools (SharePoint, Dreamweaver), etc. a plus
Training in a field environment a plus
Training related certifications a plus
Retail Training and/or Operational background is a plus
Minimum Skills Required
Strong presentation and facilitation skills
Able to explain complex technical concepts in simple, meaningful ways
Experience managing others and demonstrates effective leadership
Effective organization, time management, and project management skills
Demonstrated ability to manage multiple projects simultaneously
Knowledge of adult learning principles, training and instructional design, and measurement of training effectiveness
Ability to train others to deliver materials, monitor the results of those training and provide feedback effectively
Experience with e-learning and blended learning programs
Able to work effectively with all levels of the organization to advise on available training options
Ability to quickly adapt to change
Ability to master CTS Training skills at entry or higher level so that you can deliver on occasion
Proficient in Microsoft Office/Windows environment, word processing, spreadsheets, email and web-enabled applications
Self-starter in an independent environment
Able to work independently but also be a strong team member and/or leader
Kum & Go Competencies
To be successful, candidates must demonstrate the following Competencies:
Communication: Delivers clear, effective communication and listens to others
Conceptual/Systems Thinking: Recognizes patterns, trends, themes, and connections in information to develop innovative ideas and solutions
Constructive Engagement: Expresses ideas and disagreements, constructively resolves conflict, and encourages others to do the same
Customer Orientation: Meets the expectations and needs of internal and external customers
Decision Making: Makes good decisions in a timely manner
Empowerment: Takes initiative and solves problems
Talent Development: Maximizes potential and improves overall performance
Influence: Proactively builds relationships and influences others
Analytical Thinking/Problem Solving: Accurately assesses problems and effectively and efficiently arrives at solutions
Strategic Thinking: Understands the current state and is able to visualize the ideal state and how to achieve it
At Kum & Go, our purpose is to make days better. We do that by connecting with people. Every day, whether in stores or at our Store Support Center headquarters, we take a people-first approach to developing associates, serving customers and solving problems. We provide a unique working experience where associates are given many opportunities to make connections and to have fun along the way. Our culture is supported by our five core values:
Passion - We love what we do, and it shows in our work.
Integrity - We do the right thing, even when it is difficult.
Teamwork - We believe that greatness is only achieved in unity.
Caring - We have genuine compassion for our customers, associates, families and communities.
Excellence - We expect and deliver superior performance.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Kum & Go is looking for a Learning & Development Trainer to join our Human Resources Learning & Development team in our company's efforts to be the #1 convenience retailer in the United States. Many of our efforts focus on the strength of our stores and the service we provide to our customers and this position plays a heavy role in ensuring adequate and streamlined training processes to do just that.
This position allows for an opportunity to travel throughout our South Division, developing capabilities within our store's associates and management that has made Kum & Go the fifth largest privately held convenience store in the nation. If you are looking for an opportunity to add bottom-line value, while showcasing your proactive abilities to pave new paths in training programs, then this opportunity could be right for you!
Overview of Responsibility
This position assesses current environment and future needs for a strong foundation of skills across the operations platform, while managing the design, development, and execution of specific solutions executing against the established Centralized Training Store (CTS) Training Program.
This role works with Learning & Development leadership, operational partners, and others to ensure training delivery, integration and required outcomes are being achieved.
This individual leads the coordination, integration, and implementation of the CTS Training Program, while facilitating the certification processes of CTS trainers, interviewers, and all development within the CTS environment.
This position leads the selection, implementation, and management of training technologies, including the Education & Development website, learning management system, e-learning technologies, etc.
This role facilitates the implementation of select compliance training programs, as required by state or federal regulatory agencies, into the CTS Training Program, consulting with subject matter experts to determine the necessary requirements, identify training options, and assist with integration and, if needed, delivery.
Travel up to 40% may be required.
Education/Experience
Bachelor's degree in training, business, human resources, or related field required, Master's degree preferred
5
years of training required
2
years of instructional design
Demonstrated experience having independently designed, developed and implemented management development and technical end-user training programs and initiatives for a variety of audiences in a variety of delivery methods
Experience working with learning technologies such as an LMS, e-learning development tools (Captivate/Presenter, Flash, Articulate), online conferencing tools (WebEx, GoToMeeting), web development tools (SharePoint, Dreamweaver), etc. a plus
Training in a field environment a plus
Training related certifications a plus
Retail Training and/or Operational background is a plus
Minimum Skills Required
Strong presentation and facilitation skills
Able to explain complex technical concepts in simple, meaningful ways
Experience managing others and demonstrates effective leadership
Effective organization, time management, and project management skills
Demonstrated ability to manage multiple projects simultaneously
Knowledge of adult learning principles, training and instructional design, and measurement of training effectiveness
Ability to train others to deliver materials, monitor the results of those training and provide feedback effectively
Experience with e-learning and blended learning programs
Able to work effectively with all levels of the organization to advise on available training options
Ability to quickly adapt to change
Ability to master CTS Training skills at entry or higher level so that you can deliver on occasion
Proficient in Microsoft Office/Windows environment, word processing, spreadsheets, email and web-enabled applications
Self-starter in an independent environment
Able to work independently but also be a strong team member and/or leader
Kum & Go Competencies
To be successful, candidates must demonstrate the following Competencies:
Communication: Delivers clear, effective communication and listens to others
Conceptual/Systems Thinking: Recognizes patterns, trends, themes, and connections in information to develop innovative ideas and solutions
Constructive Engagement: Expresses ideas and disagreements, constructively resolves conflict, and encourages others to do the same
Customer Orientation: Meets the expectations and needs of internal and external customers
Decision Making: Makes good decisions in a timely manner
Empowerment: Takes initiative and solves problems
Talent Development: Maximizes potential and improves overall performance
Influence: Proactively builds relationships and influences others
Analytical Thinking/Problem Solving: Accurately assesses problems and effectively and efficiently arrives at solutions
Strategic Thinking: Understands the current state and is able to visualize the ideal state and how to achieve it
At Kum & Go, our purpose is to make days better. We do that by connecting with people. Every day, whether in stores or at our Store Support Center headquarters, we take a people-first approach to developing associates, serving customers and solving problems. We provide a unique working experience where associates are given many opportunities to make connections and to have fun along the way. Our culture is supported by our five core values:
Passion - We love what we do, and it shows in our work.
Integrity - We do the right thing, even when it is difficult.
Teamwork - We believe that greatness is only achieved in unity.
Caring - We have genuine compassion for our customers, associates, families and communities.
Excellence - We expect and deliver superior performance.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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