Director of Quality Improvement (National Coordinating Center)

Company Name:
Telligen Health Care
This clinical director position will be responsible for providing program/project leadership, strategic planning, guidance and management for assigned contracts and/or projects including development, implementation, monitoring and client relationship management. The incumbent must demonstrate knowledge of existing and emerging healthcare industry trends, practices and requirments that impact quality improvement. Plans, develops, executes and directs special projects and/or contracts. Exercises independent judgment and discretion with development and execution. Ensures timely and accurate completion resulting in client's satisfaction, according to company and legal standards and within contract budget. Serves as liaison between client and Telligen, providing quick resolution to issues that arise. Assists in developing and training on contract, project, and staff performance metrics. Ensures data are maintained accurately and in a confidential environment. Performs project and contract reviews. Manages client expectations with regard to program and activities. Partners with health care providers, professional organizations,stakeholders, vendors, and other parties as needed based on assigned contracts. Stays abreast of healthcare trends and national guidelines/standards of care. Selects, develops, and manages employees to achieve individual, team, and organizational success. Ensures employee accountability through routine observation, performance measurement, and performance feedback. Fulfills the Telligen Management Philosophy that "Managers coach, engage, and support our people to achieve results". Prepares cost estimates and budget for assigned projects or contracts. Ensures performance is conducted in a cost effective manner by managing and monitoring financials. Represents the Company, business unit or contractor at meetings with external parties. Makes presentations ensuring a professional and knowledgeable image is projected. Researches potential business opportunities and provides subject matter expertise in proposal development. Performs miscellaneous duties as assigned. Four year degree in one of the following disciplines health care, management, nursing or public health and/or equivalent experience in health or human services; minimum of 5 years experience in a health care environment; minimum of 5 years managing a professional staff; demonstrated experience working in a fast paced and deadline driven environment. Experience with Medicare, Medicaid. 25% local and overnight travel. Directing Others Planning and Organizing Customer Service Relationship Building Judgment Attention to Detail Analytical Thinking Flexibility Sensitivity level of information handled in this position: moderate This position is not eligible for sponsorship for work authorization by Telligen. Therefore, if you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. Telligen and its affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability) and E-Verify Participants.

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