Business Training Cons 2

Company Name:
Wells Fargo
Position Type:
Our foundation for success can be summarized in three beliefs:
Our product is service.
Our value added is financial advice and guidance.
Our competitive advantage is our people. It all begins with outstanding talent.
In Wells Fargo's Consumer Lending Group (CLG), we've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.
The CLG team includes Home Lending, Consumer Credit Card, Personal Loans and Lines, Direct Auto, Dealer Services, Commercial Auto, Retail Services and Education Financial Services including the professional services teams that partner with these businesses - Human Resources, Finance, Credit Risk, and Compliance & Operational Risk.
Join the #1 Mortgage originator and servicer (Source: Inside Mortgage Finance)
Our Human Resources team provides management and guidance on all policies, programs and compliance efforts associated with hiring, team member retention, compensation/benefits, diversity/inclusion, employee relations, learning programs, and consults with managers and team members to manage change. CLG HR partners with business leaders to drive performance and identify and manage employment, operational and reputation risks.
This training position is responsible for facilitating training programs for all functional/product classroom and skill based/process trainings to create a standard knowledge base for business line team members across Default Management sites within their respective divisions. Proactively partners to enhance overall site performance and independently facilitates training classes (up to 50% of the time) for the most complex training materials with an emphasis on new hire onboarding, up skilling, and consulting. This may also include virtual delivery. May provide follow-up consultation with team members and managers once training is complete.
The incumbent will conduct general consulting to identify developmental opportunities which can be addressed through program facilitation to meet business objectives.
May facilitate functional training for mid level managers, requiring strong subject matter expertise and advanced facilitation skills.
This role may participate and assist in the maintenance of learning programs.
General consulting with all business partners with entry level management. Provide general consulting for facilitation and project implementation. Support ongoing Regulatory changes-Act as L & D SME and provide training support on complex programs and changes.
- May consult with entry/mid level managers on training strategy to identify, assess, define and determine training and developmental needs as well as help create strategy related to learning.
- On the job training in observance of successful skill transfer to the job.
- Learning program delivery to include both scheduled and ad hoc onboarding, up skilling and cross-training facilitation using existing programs and materials Includes time spent in course preparation, communication to participants, logistic prep, and follow up.
- Assist Curriculum Consultants in development of L&D content by providing business acumen, knowledge and expertise relative to achieving the Learning objectives and priorities.
Only posted locations will be considered
Basic Qualifications
18+ months experience in delivery and facilitation of training or related functional experience.
Minimum Qualifications
- Demonstrated experience in delivery and facilitation of training or related functional experience.
- Ability to work successfully with a diverse group of people across multiple levels, manage multiple priorities and take direction from various levels of management.
- Seeks out and acts upon constructive feedback and willingly share feedback constructively to individuals and leadership.
- Ability to successfully use technology in the classroom.
- Ability to work as part of a geographically dispersed team.
- Excellent verbal, written and interpersonal communication skills.
- Strong analytical, conceptual thinking, and problem solving skills.
- Demonstrated ability to work independently, remain on task, handle multiple projects simultaneously, and meet strict deadlines.
- Strong attention to detail.
- Strong collaboration, influencing and problem solving skills.
- Demonstrated proficiency with Microsoft applications including Excel, Word and PowerPoint.
TRAVEL: Up to 50% travel may be required for off-site training out of state with the ability to work a flexible work schedule.
Note: Early morning or evening hours may be required to facilitate training; Split shifts may be required to facilitate training.
Preferred Skills
- Experience in Mortgage Sales and Fulfillment
- Experience with virtual training (Centra)
- Knowledge of Home Preservation Settlement process

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