Front Office Patient Care Coordinator
Plaza Dental Group Plaza Dental Group West Des Moines, IA West Des Moines, IA Part-time Full-time Part-time Full-time $17 - $25 an hour $17 - $25 an hour 6 days ago 6 days ago 6 days ago Must be reliable, trustworthy, outgoing, with a positive demeanor Superior inter-personal skills (verbal & non-verbal), effective problem solving and decision-making skills Exceptional professional phone skills Organized, detail oriented, ability to multitask Proficiency with computers, and dental software Experience with dental insurance companies Sound writing skills Ability to work in a fast-paced environment The Patient Services Coordinator is responsible for the day-to-day administrative activities of the office These responsibilities may include welcoming patients and visitors to the practice, patient scheduling and patient management Provide superior patient services, responding with sensitivity to patient needs while building relationships with patients Schedule and confirm patient appointments Ensure reception areas cleanliness and is maintained throughout the day Promptly greet patients as the come in, verify patient information, and keep them informed of any wait time, notifying the clinical staff of patient's arrival Deliver quality service and compassionate care to patients and their families Ensure patients leaving the office are informed about their upcoming appointment Optimize patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person when possible Answer incoming patient calls and voicemails and assist with needs or direct to another team member for assistance Maintain secure and confidential patient records in accordance with HIPAA privacy regulations Job Types:
Full-time, Part-time Pay:
$17.
00 - $25.
00 per hour Expected hours:
37 - 40 per week
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Ability to commute/relocate:
West Des Moines, IA:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Preferred)
Experience:
Customer service:
1 year (Required) Computer skills:
1 year (Preferred) Dental office:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Full-time, Part-time Pay:
$17.
00 - $25.
00 per hour Expected hours:
37 - 40 per week
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Ability to commute/relocate:
West Des Moines, IA:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Preferred)
Experience:
Customer service:
1 year (Required) Computer skills:
1 year (Preferred) Dental office:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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