Entry Level Customer Service Representative Community, Social Services & Nonprofit - West Des Moines, IA at Geebo

Entry Level Customer Service Representative

Forth and Moore Enterprises INC.
Forth and Moore Enterprises INC.
West Des Moines, IA West Des Moines, IA Full-time Full-time $700 - $1,000 a week $700 - $1,000 a week 1 day ago 1 day ago 1 day ago Forth & Moore is a charity fundraising firm based in the local area.
We specialize in helping charities with their funding investments and reaching new customers to give back to the local community.
The Customer Service Representative is responsible for helping raise enough donations to support our client's fundraising goals.
The Customer Service Representative is vital in developing and supporting charity organizers.
The best way for us to reach our newest customers to promote our charity partners' goals is to work directly in person with them.
To be successful in this position, the Customer Service Representative will need to handle accurate customer information, complete note-taking for each donation account on a file, and be able to work in a fast-paced environment.
Our Customer Service Representative is responsible mainly for promoting and marketing They must also pay attention to detail and stay organized with a consistent and positive attitude.
We need self-sufficient Customer Service Representatives who possess rational logic and can finish work within our deadlines while maintaining a substantial work ethic and sharp problem-solving skills.
We desire team players who understand or are open to learning the professional world and how to communicate with high-end business owners and our Nationally known Non-Profit partners.
Responsibilities of the Customer Service Representative:
Communicate directly with potential customers, foster strong trust, and educate the community about our charity partners' mission Handle all enrollments and assist the Event team during the events we set up Address any enrollment issues or setbacks and appropriately escalate to the Enrollment Manager as needed Perform accurate data entry using a database General customer service, including problem-solving, analyzing data, and providing solutions Requirements of the Customer Service Representative:
A GED or High School Diploma preferred Any college experience or an Associate's Degree is preferred but not required.
Excellent written and verbal communication skills Have reliable transportation to our home location daily Comfortable working directly with customers in person at the events we host Job Type:
Full-time Pay:
$700.
00 - $1,000.
00 per week
Benefits:
Professional development assistance Experience level:
No experience needed Shift:
Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Office Application Question(s):
Please verify that you understand this position requires meeting at our office and not remote.
Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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