Direct Support Professional Team Lead Customer Service & Call Center - West Des Moines, IA at Geebo

Direct Support Professional Team Lead

West Des Moines, IA West Des Moines, IA Full-time Full-time $16 an hour $16 an hour 4 days ago 4 days ago 4 days ago Description:
$1,000.
00 Sign-On Bonus paid out after three months At Candeo we are looking for team members who are passionate and empathetic towards others and truly want to make a difference by caring and empowering those in need.
Candeo is a non-profit that is focused on helping, supporting, and teaching people to live their best lives.
We are committed to nurture an inclusive culture and a learning-based work environment to our employees.
Apply now to learn more! Job Types:
Full time, Part-time, PRN/Casual Pay:
$16.
00/hour, $16.
75 for CNA
Benefits:
Flexible schedules Health, Dental, and Vision Insurance for Full Time 30 and 40 employees Short-Term Disability & Long-Term Disability Life Insurance 401k PTO accrual for Full and Part-Time employees What You Will Do:
Ensure services to client meet the highest quality possible Ensure that client budgeted hours are provided Support staff to understand and implement client's care plan Ensure effective relationships between all stakeholders of the organization (clients, staff, P/G/A's, case managers, etc.
) Be responsible for the accuracy and timeliness of all documents and reports relating to the position Ensure clients are educated and empowered to make choices about services Demonstrate knowledge, understanding, and implementation of the client's Life Plan, in accordance with client's preferences Follow established safety practices and procedures to ensure a safe and healthy environment for clients and the organization Work effectively within a team to enhance service delivery Respect the right to privacy of the client, and confidentiality requirements of Candeo Use initiative to think creatively, learn, and grow Model and use good decision-making skills and accesses appropriate resources to assist in developing quality services for clients Attend organizational and client-specific training and provide documentation of certifications required for employment with Candeo Comply with documentation policies by submitting accurate and timely paperwork including progress notes, billing sheets, time sheets, expense logs, and other required reports Maintain documentation of services provided that clearly and legibly reflects the client's goals, staff intervention and support, client response and progress made OPEN INTERVIEWS ON THE FIRST WEDNESDAY OF EVERY MONTH FROM 9AM-3:
30PM Requirements:
High school diploma or GED Experience with people with disabilities and/or mental health is preferable Valid Driver's License Proof of Automobile Insurance Valid telephone number Valid address Internet, Email access, smartphone access Microsoft Teams access (Teams will need to be downloaded onto your phone or computer) High level of both written and verbal communication skills Be able to pass a motor vehicle record check and criminal background check PI218164092.
Estimated Salary: $20 to $28 per hour based on qualifications.

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