Daily Support Professional Team Lead Customer Service & Call Center - West Des Moines, IA at Geebo

Daily Support Professional Team Lead

3.
6 Quick Apply Full-time 1 day ago Full Job Description Description:
$2500 Bonus ($1000 Sign on Bonus & $1500 bonus within 1 year of joining) At Candeo we are looking for team members who are passionate and empathetic towards others and truly want to make a difference in the lives of those in need.
Candeo is a non-profit whose focus is to help, support, and teach people to live their best lives.
We are committed to nurture an inclusive culture and learning based work environment for our employees.
Apply now to learn more! Job Types:
Full time 40 Pay:
$16.
00/hour
Benefits:
Flexible schedules including flex hours Health, Dental, and Vision Insurance Short-Term and Long-Term Disability Life Insurance 401k PTO Hybrid work model What You Will Do:
Ensure services to client meet the highest quality possible Ensure that client budgeted hours are provided Support staff to understand and implement client's care plan Ensure effective relationships between all stakeholders of the organization (clients, staff, P/G/A's, case managers, etc.
) Be responsible for the accuracy and timeliness of all documents and reports relating to the position Ensure clients are educated and empowered to make choices about services Demonstrate knowledge, understanding, and implementation of the client's Life Plan, in accordance with client's preferences Follow established safety practices and procedures to ensure a safe and healthy environment for clients and the organization Work effectively within a team to enhance service delivery Respect the right to privacy of the client, and confidentiality requirements of Candeo Use initiative to think creatively, learn, and grow Model and use good decision-making skills and accesses appropriate resources to assist in developing quality services for clients Attend organizational and client-specific training and provide documentation of certifications required for employment with Candeo Comply with documentation policies by submitting accurate and timely paperwork including progress notes, billing sheets, time sheets, expense logs, and other required reports Maintain documentation of services provided that clearly and legibly reflects the client's goals, staff intervention and support, client response and progress made OPEN INTERVIEWS ON THE FIRST WEDNESDAY OF EVERY MONTH FROM 9AM-3:
30PM Requirements:
High school diploma with a preference for AA degree or higher Experience with people with disabilities and/or mental health is preferable.
Valid Call C Driver's License Proof of Automobile Insurance Valid telephone number Valid address Internet, Email access, smartphone access Microsoft Teams access (Teams will need to be downloaded onto your phone or computer) High level of both written and verbal communication skills Ability to pass both motor vehicle and criminal background checks Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.

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