Department Support Assistant Customer Service & Call Center - West Des Moines, IA at Geebo

Department Support Assistant

Part-time 12 hours ago Full Job Description Overview CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health.
With more than 700 care sites across the U.
S.
& from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.
S.
residents.
Our world needs compassion like never before.
Our communities need caring and our families need protection.
With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Responsibilities Performs clerical duties for the nursing unit by maintaining charts; answering multi-line phones; greeting and assisting customers in a friendly and timely manner; and sorting and distributing mail.
Utilizes computer applications (Electronic Health Records, etc.
) and communication technologies (Teletracking, Vocera, Hillrohm System, etc.
) effectively.
Communicates patient information or department needs such as dietary, environmental services, and all Information Technology issues.
Maintains a safe, neat, and organized work environment by ordering and stocking supplies, forms, and equipment as necessary.
Identifies and reports problems with supplies or equipment; enters repair requests; and conducts environmental rounding.
Prepares documents and records in compliance with regulatory requirements.
Demonstrates work practices consistent with safety, security, and infection control policies, including adhering to the Safe Medication Handling protocol for both delivery and removal of medications.
Qualifications Must be 16 years of age or older Pay Range $15.
00 - $18.
84 /hour.
Estimated Salary: $20 to $28 per hour based on qualifications.

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